CruiseWorld Asia 2021
programme schedule

Attend and stand a chance to win a cruise holiday!*
Happening on 14 December 2021.
Time Agenda
14:30 Welcome address by Irene Chua, Vice President/Group Publisher, Asia, Northstar Travel Group
14:35 Panel Discussion #1
NTOs Panel: How can Southeast Asia be future ready?
Learn more about how a standard set of safety protocols on land and sea can pave the way for the reopening of ports.
15:05 Coffee Chat with Harry Sommer, President & CEO, Norwegian Cruise Line
15:20 Cruise Line Updates
Norwegian Cruise Line
Genting Cruise Lines
15:40 Panel Discussion #2
Travel Agent Education & Training: Get onboard for a new beginning
Find out how cruise lines and travel agents are thinking of the future of the industry, and how you can get onboard.
16:10 Networking & Group Presentation
Get all your burning questions answered on our virtual show floor in small, intimate groups of 5 people with other travel agents.
16:50 Cruise holiday lucky draw
17:00 End
Session 1

Rebuild: Steering Toward a Safe Cruise Future

Thursday, 8 October
1500hr – 1630hr (GMT+8)
In the first installment of a three-part travel agent training series, the key focus of this session is to get the Asia travel agent community up to date on the latest protocols and guidelines in the cruise industry.

Key session highlights:

- CLIA Training
· Cruise industry response to Covid-19 across key geographic regions – Asia, Australia, North America and Europe
· An overview of recovery guidance and policies adopted by cruise lines and destinations

 - Dream Cruises Updates
· Costa Cruises’ health and safety standards
· How Costa Cruises is working with travel agents to chart cruise recovery

 - Panel discussion featuring CLIA, STB & Dream Cruises


Session 2:

Reassure: Boosting Confidence in Cruising

Tuesday, 13 October
1500hr – 1630hr (GMT+8)
In the second installment of the travel agent training series, this session emphasizes on bolstering travel agents’ confidence in the cruise industry, taking a closer look at a cruise resumption success story in Asia and tips on selling cruises in the new norm.

Key session highlights:

- CLIA Training
· Navigating in the new post-Covid norm - How travel agents can uncover opportunities and sell cruises in a different environment

 - Costa Cruises Updates
· Case study on Dream Cruises’ resumption of sailings in Taiwan
· How Dream Cruises is working with travel agents to chart cruise recovery

 - Panel discussion featuring CLIA, STB & Costa Cruises


Session 3:

Renew: Building Sales Strategies for the New Norm

Wednesday, 14 October
1500hr – 1630hr (GMT+8)
The final session of this three-part travel agent training series aims to get Asia’s cruise community poised for the industry restart by examining the new opportunities and sales strategies when sailings resume.

Key session highlights:

- CLIA Training
· Identifying the key segments to target during the recovery period
· Tips and tools that cruise agents can use to upgrade themselves

 - Royal Caribbean Cruises Updates
· Royal Caribbean Cruises’ health and safety protocols
· How is Royal Caribbean Cruises working with travel agents to chart cruise recovery

 - Travel insurance company sharing on Covid-19 cover - Panel discussion featuring CLIA, STB, Costa Cruises, Dream Cruises and Royal Caribbean Cruises


Programme is tentative and might be subjected to change. Last updated on 10 Dec 2021.
*For travel agents only.


Event has ended.